Ordered this a month ago and never received the package. When I inquired about it, Intricate LLC blamed USPS and refused to issue a refund/replacement. They just stated that they don't offer refunds as a small business, even though this has been happening with many packages. Tracking # from USPS says Intricate LLC never applied proper postage/didn't pay postage. This place is a scam with horrible customer service. BEWARE.
Hi Jessica, we’re sorry for the frustration and delay with your order. We want to clarify that we did ship your package and paid the required postage. Unfortunately, the package is currently being held by the post office, which is outside of our direct control.
We have been actively working to get the package released so it can continue to you, and we have reached out multiple times to explain the situation and provide updates. We have dealt with similar postal issues in the past and have successfully resolved them, although situations like this are not common.
We are a small business and absolutely not a scam. Our priority is getting your package released and delivered to you, and we are continuing to work diligently with the post office to make that happen. We appreciate your patience and will continue keeping you updated throughout the process
Love the weight and all of the pocket details
It’s summertime and I’ve worn this sweatshirt every chance I get. I’m probably going to live in it this fall. The fabric and zippers are very high quality and durable. I love that it’s cotton.
I’m a mom to a toddler and I tend to wear my day. This sweatshirt doesn’t get dirty easily and it washes well.
Would buy it in multiple colors if you guys decide to release more!
Very comfortable and stylish. Pairs well with a variety of pants. Can be styled to fit with different outfits for different occasions. Loved it!
The weight of the hoodie is perfect and I love the slight crop